How do I cancel or close my account? Print

  • cancel, cancellation, close
  • 0

We're Sorry to See You Go!

If you're considering cancellation due to a billing issue, please reach out to our billing or sales team. We’ll do our best to assist you and set up a payment arrangement. If the cancellation is due to a technical issue, we encourage you to contact our technical support team so we can help resolve your issue.

If you still wish to cancel your account, please follow the simple steps below to complete your cancellation request…

  1. Proceed to the Client Area
  2. Under "Products / Services" section 
  3. Click the "View Details" button next to the product or service you wish to cancel
  4. Click the "Request Cancellation" link on the left-side of the page under the "Actions" section

Please note: You will need to complete these steps for each product or service you wish to cancel. Alternatively, you may open a ticket with our billing department to request cancellation.


Was this answer helpful?

« Back